Privacy

Privacy Policy

Your privacy is a top priority for us. Regarding any personal information we may collect about you, including on our website, https://texasmoldguys.com/, and other sites we own and administer, it is Texas Mold Guys’s policy to respect your privacy and comply with all applicable laws and regulations.

Information that can be used to identify an individual is considered personal information. This includes your personal information (such as your name, address, and date of birth), your devices, payment information, and even how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of 6 January 2022.

Last updated on 4 January, 2022.

Information We Collect

Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.

When using or participating in any of our services or promotions, you intentionally and actively give us with information that we refer to as “voluntary submissions.”

The term “automatically collected” refers to any information transmitted automatically by your devices when you access our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Device Data

When you interact with our website or services, we may automatically collect device-specific information, such as:

  • Type of Equipment
  • The operating System
  • Geo-location data

 

Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal Information

We may ask for personal information — for example, when you subscribe to our newsletter or when you contact us — which may include one or more of the following:

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Gathering and Usage of Information

When you perform any of the following on our site, we may gather personal information from you:

Acquire a subscription

Sign up to receive updates from us via email or social media channels

Use a mobile device or web browser to access our content

Use email, social media, or comparable technology to get in touch with us.

When you mention us on social media

 

We may collect, retain, use, and disclose information for the following purposes, and we will not process personal information in a manner inconsistent with these purposes:

  • to supply you with our platform’s core features and services

 

We may mix voluntarily provided and automatically collected personal data with general information or research data from other reliable sources. If you consent to our accessing your social media profiles, for example, we may combine information obtained from such profiles with information received directly from you to improve your experience with our site and services, such as by providing you with more personalized content.

Security of Your Personal Information

When we collect and process personal information, and for as long as we have it, we shall protect it using commercially reasonable means against loss, theft, and unauthorized access, disclosure, copying, use, and alteration.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.

You are responsible for selecting a password and establishing its overall security strength, ensuring the safety of your personal information within our services. Ensure, for instance, that your personal information is not visible to the public on our site.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information such as an email address when contacting us about a specific enquiry, we may retain this information for the duration of your enquiry remaining open as well as for our own records so we may effectively address similar enquiries in future. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.

To comply with legal, accounting, or reporting requirements, or for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes, we may preserve your personal information.

Children’s Privacy

We do not specifically market any of our products or services to children under 13, nor do we intentionally collect personal information from children under 13.

Disclosure of Personal Information to Third Parties

We may share your information with:

  • a parent, subsidiary, or affiliate of our company
  • Third-party service providers, including (but not limited to) IT service providers, data storage, hosting, and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, professional advisors, and payment systems operators, may be a parent, subsidiary, or affiliate of our company. Our workers, contractors, and/or affiliated companies are our current or prospective agents or business partners.
  • our employees, contractors, and/or related entities
  • our existing or potential agents or business partners
  • credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
  • courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
  • third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you
  • third parties to collect and process data
  • an entity that buys, or to which we transfer all or substantially all of our assets and business

 

Third parties we currently use include:

Google Analytics

Clicky

 

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

You may withdraw your agreement to our use of your personal information for direct marketing at any time by contacting us using the details provided below.

You may request access to the personal information we maintain about you.

If you believe any of the information we have about you is inaccurate, out-of-date, incomplete, irrelevant, or misleading, please contact us using the information provided in this privacy statement. We shall take reasonable measures to update any information that is discovered to be erroneous, incomplete, misleading, or out-of-date.

We will not discriminate against you for exercising any of your rights regarding your personal information. Unless your personal information is required to provide you with a specific service or offer (such as user support), we will not deny you goods or services, charge you different prices or rates for goods or services, including by granting discounts or other benefits, impose penalties, or provide you with a different level or quality of goods or services.

Notification of data breaches: In the event of a data breach, we shall comply with all applicable legislation.

Complaints: If you feel that we have violated a relevant data protection law and wish to file a complaint, please contact us using the information provided below and provide complete details of the alleged violation. We will promptly investigate your complaint and provide you with a written response detailing the outcome of our inquiry and the steps we will take to resolve it. Regarding your complaint, you also have the option to contact a regulatory agency or data protection authority.

Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.

Use of Cookies

Using “cookies” we collect information about you and your activities on our website. A cookie is a small piece of data that our website maintains on your computer and retrieves each time you visit, enabling us to determine how you utilize our website. This enables us to show you content that is tailored to your preferences.

Refer to our Cookie Policy for additional details.

Organization

If we or our assets are bought, or in the unlikely event that we go out of business or file for bankruptcy, we would transfer data, including your personal information, to the acquiring party. You acknowledge that such transfers may occur and that, to the extent permitted by applicable law, parties who acquire us may continue to use your personal information in accordance with this policy, which they will be required to assume because it is the basis for any ownership or use rights we have over such information.

Limits of Our Policy

Our website may contain links to non-owned and operated external websites. Please be aware that we have no control over the content or policies of these sites and cannot be held liable for their separate privacy policies.

Changes to This Policy

We reserve the right to modify our privacy policy to reflect changes to our business processes, current acceptable practices, laws, or regulations. If we decide to amend this privacy statement, we will upload the revised version using the same link you used to view the previous version.

If required by law, we will obtain your consent or provide you with the option to consent to or decline any additional uses of your personal information.

Additional Disclosures for Australian Privacy Act Compliance (AU)

International Transfers of Personal Information

Where only Australian privacy laws control the publication of your personal information, you accept that some third parties may not be subject to the Privacy Act and its Australian Privacy Principles. You acknowledge that if any such third party participates in any act or practice that violates the Australian Privacy Principles, it will not be liable under the Privacy Act and you will have no recourse under the Privacy Act.

Additional Disclosures for California Compliance (US)

If you reside in California and your business relationship with us is primarily for personal, family, or household purposes, as per California Civil Code Section 1798.83, you may inquire about the information we share with other organizations for their marketing purposes.

To make such a request, please email us using the information provided in this privacy statement, with the subject line “Request for California privacy information.” This type of request is permissible once every calendar year. We will provide you a list of the categories of personal information we disclosed to other organizations for their marketing purposes throughout the previous calendar year, as well as the names of those organizations. Not all personal information transmitted in this manner is protected by California Civil Code section 1798.83.

Do Not Track

Some browsers contain a “Do Not Track” function that allows you to instruct websites not to track your online activities. We do not currently respond to browser “Do Not Track” signals.

We adhere to the guidelines mentioned in this privacy statement, ensuring that we gather and process personal information properly, fairly, transparently, and for valid, legal purposes.

Cookies and Pixels

You can always refuse our website’s cookies if your browser allows it. The majority of browsers provide you to reject all cookies or a subset of cookies through the use of browser settings. Therefore, your ability to restrict cookies is totally dependent on the capabilities of your web browser. Please refer to the Cookies section of this privacy statement for additional information.

CCPA-permitted financial incentives

In compliance with your nondiscrimination right, we may provide you with certain financial incentives permitted by the CCPA that may result in varying pricing, rates, or quality levels for the goods or services we supply.

Any financial incentive permitted by the CCPA will be proportional to the value of your personal information, and we will provide written conditions that clarify the nature of the offer. Your participation in a financial incentive program is contingent on your opt-in consent, which you may renounce at any time.

California Notice of Collection

We have gathered the following categories of personal information as outlined by the California Consumer Privacy Act in the last year:

  • Geolocation data.

 

For more information on information we collect, including the sources we receive information from, review the “Information We Collect” section. We collect and use these categories of personal information for the business purposes described in the “Collection and Use of Information” section, including to provide and manage our Service.

Right to Know and Erase

If you are a California resident, you have the right to remove the personal information we’ve acquired about you and to receive specific details about our data practices for the last 12 months. You have the right to specifically request the following from us:

  • The categories of your personal information that we have collected;
  • The sources from which personal information was obtained;
  • The categories of your personally identifiable information that we shared or sold for business reasons;
  • The types of third parties to whom personal information was given or sold for commercial purposes.
  • The business or commercial rationale for acquiring or selling your personal information; and The specific personal information that we have collected.
  • The specific components of your personal information that we have acquired.

 

Please use the contact information provided in this privacy policy to exercise your rights.

Shine the Light

In addition to the rights described above, if you are a California resident, you have the right to request information about how we disclose certain personal information as stipulated by California’s “Shine the Light” statute with third parties and affiliates for their own direct marketing purposes.

To receive this information, send us a request using the contact details provided in this privacy policy. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code.

Getting in touch

If you have any questions or issues about your privacy, please contact us using the following information:

Texas Mold Guys
service@texasmoldguys.com